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Our Vision !We really do believe that every organization needs to know where they are going and how they are going to get there. At Connor Warin we have helped many individuals and organisations develop their visions and set their plans in place....often with outstanding results!The Connor Warin Vision shows you where we are going and what to expect from us. In ten years time:We will be the most respected and leading independent firm in the M11/A10 corridor. We will achieve an average growth rate of 15% p.a. 60% of our fees will be based on compliance work and 40% on business consultancy services. We will be known as pro active Business Advisors who work with clients to help them achieve their personal and business objectives. Our Clients Clients will enjoy working with us and will eagerly recommend us to others. The Team We will employ only the very best people available and will train team members to very high standards and provide excellent opportunities for personal development. There will be a well defined retirement plan for team members. The firm will be a great place to work. OUR MUTUAL COMMITMENTSOur Commitment to YouWe will act honestly and with integrity in everything we do for you and with you. We will respect absolutely the confidentiality of our working relationship. We will return your phone calls within one working day, even when we are out of the office. When your primary contact is away, we will arrange for another person in our firm to look after your enquiries. We will meet the deadlines we set with you or we will advise you in advance if those deadlines need to change for any reason. We will communicate with you as clearly and concisely as possible and avoid the use of jargon. We will give you a firm estimate of the fee for work we are asked to carry out and will discuss any variation that may be necessary. We will regularly seek feedback on the work we do for you. We will refund your fees if you are dissatisfied with the service you have received from us. Your Commitment to UsYou will be open and frank with us at all times, and you will advise us of any concerns you have with any aspect of the work we do for you. You will provide us with all the information we require within the time frames we agree. This will allow us to give you the service you need in good time. You will make time available to attend to any aspect of your affairs that you agree to work on, and you will meet the associated deadlines subject to problems that are beyond your control. You will listen to any advice we offer, but we acknowledge your absolute right to reject it. You will attend to our account on the terms we agree upon. When we deliver on our commitment we want you to refer others who you believe would benefit from the work we do.
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